Shipping Policy

DELIVERY TIMEFRAMES

Orders will only be processed once the funds reflect in our bank account.

The processing of your order may take up to 5 (five) to 7(seven) business days before it is ready for delivery or pick-up in store, depending on the option you chose.

Please note that some products/items will have to be transferred from other store branches, manufacturers and/or distributing agents. Should this be the case, additional working days will be required to complete the processing of your order.

Our delivery service only operates from Mondays to Fridays.

Store/gift vouchers may take up to 48 (forty eight hours) to be activated for use thereof.

 

SHIPPING

We charge a flat-rate of R220.00 for local shipping of small parcels that are within certain wight and volume limits. Should your parcel exceed these limits, your shipping cost will be adjusted accordingly.

Purchases of exceeding R6, 000.00 (inclusive of VAT) are shipped free of charge, however shall not be applicable to heavy and/or large items like safes, rifle cases, bullets and the like, or licensed goods such as firearms. The shipping charges for such items are quoted for on a case by case basis.

The shipping charges for licensed goods such as firearms, heavy and/or large items are not included in the purchase price. The shipping charges for licensed goods such as firearms shall be quoted once you receive and supply proof of your license.

Any additional payments via credit card is possible, if applicable.

Free shipping is not applicable to any promotional items. If you shopping cart contained both promotional and non-promotional items, a decision shall be made by the in-store Manager regarding whether it will be allowed to be shipped to you or not.

When more that 1 (one) item is purchased to be shipped, a quotation will be requested. If the quotation is less than our flat-rate of R220.00, then the flat-rate of R220.00 shall still apply.

 

COURIER SERVICES

We utilize the services of RAM HAND-TO-HAND COURIERS as our preferred method of delivery. Licensed goods such as firearms and ammunition are delivered by RAM HAND-TO-HAND COURIERS exclusively.

All deliveries/shipments are made utilizing the “economy service”. Should you require an express/overnight delivery, please contact us via our listed contact methods to make arrangements for this.

 

EXPORT RESTRICTIONS

Licensed goods such as firearms and ammunition sold on this website, can only be shipped to locations within the borders of South Africa via licensed firearm courier services.

Ammunition, primers and gunpowder may not be shipped, but must be collected from one of our store branches.

Please note that we shall not attend to the international shipping of any items /products.

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